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NEW: Send mobile top up now!
Note: You can only top up prepaid mobile phone numbers.
The advantages at a glance
- No identification is required for sending mobile top ups.*
- The booked services are available for your recipient within a few minutes.**
*No identification by sendvalu. Identification may be required as part of the payment process.
**Depending on the provider, this time period may vary.
Try it out and send your first credit transaction today!
How can I send mobile top up?
New to sendvalu? It's that easy!
Option A: Become part of sendvalu
Register in a few steps. You can find out how to proceed below.
Option B: You would like to have a look at the possibilities first? No problem!
Enter your recipient's mobile phone number and first and last name here. After that you will see the available options. Registration is required for purchase. How to proceed then, you can find out below.
Our gift to you as a new customer: Your first transaction is fee-free!
Already registered with sendvalu? As easy as ever!
Log in to your account as usual. You can find the new function in the menu on the left. Alternatively, you can click the green button in the top right corner of the dashboard or the specific tile at the very bottom of the dashboard.
Quick and easy - Send mobile top up to friends and family in just 3 steps
- Step 1: Enter the mobile phone number and first and last name of your recipient.
- Step 2: Select your desired product*.
- Step 3: Choose your preferred payment method.
Your recipient will then be informed by his provider about the booked services.
*Options depending on provider
Any questions?
Here you can already find some answers to frequently asked questions:
Can I change my recipient's details after I have completed the order?
Since in this case it is a real-time transfer – the transaction is therefore executed immediately – you can no longer adjust the data of your recipient
afterwards. Therefore, before booking, check the entered data again carefully.
What happens if I have provided the wrong cell phone number?
Since this is a real-time transfer – the transaction is executed immediately – you cannot correct or cancel the transaction. There is no possibility of a refund.
Therefore, before booking, check the provided data again carefully.
Which recipient data do I have to provide for a transaction?
You only need the cell phone number and the first and last name of your recipient. Your recipient's mobile provider will be automatically detected and you will
only be shown relevant offers.
What types of credit can I recharge via sendvalu?
Currently, you can send data volume, talk time, SMS or credit via mobile number to a recipient via sendvalu. To do this, you can choose from different options depending on
your recipient's mobile provider. You can only top up prepaid mobile numbers.
How long does it take until my recipient can use the booked services?
Since in this case it is a real-time transfer – the transaction is executed immediately – the services are usually available to your recipient within a
few minutes. Depending on the provider, this time period may vary.
What do I need to buy top up?
You need a registered sendvalu account and a credit card. For the transaction you need to know the cell phone number and the first and last name of your recipient.
How can I use a discount code when purchasing?
In the payment process you have the possibility to enter a discount code.
Can I cancel my transaction?
Since this is a real-time transfer – the transaction will be executed immediately – you will not be able to cancel the transaction. There is no possibility of a refund. Therefore, before booking,
check the entered data again carefully.
What payment options do I have?
You can pay by debit or credit card VISA, VISA ELECTRON, MASTERCARD and MAESTRO (MAESTRO Prepaid Card).
Can I book multiple top up at the same time?
No, you can choose only one option per order process.
I don't know my recipient's provider, what now?
The cell phone number entered by your recipient is automatically used to identify the provider. You will only be shown relevant offers. Better: Your reciepient's mobile number
leads to automatic identification of the provider.
Is my recipient's cell phone number saved?
Yes, the cell phone number is saved. This is also an advantage for future transactions to the same recipient, for example.
If you have any further questions, please contact our support team: support@sendvalu.com.
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¹ All delivery times are based on average transaction times over the last three months. Please note that due to verification policies, new customers may experience longer delivery times. ² Prices might vary based on selection of payout option.
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